Terms & Conditions


The Vivah Story conduct film and photography, the terms below are general clauses, which apply to all our work, however the terms and conditions may vary depending on the type of work assigned.
1.     Payment – 80% Advance and 20% at the time of completion of project.
A deposit of 50% is required to confirm a booking. 30% of payment is due on or before the first event and 20% at the time of completion of project (delivery of Photo Album and Videos). Prices are correct at time of booking.  Any upgrade or downgrade after booking will be subject to current pricing.
2.     Cancellation- If client cancel any booking, the booking amount is not refundable.
3.    THE VIVAH STORY provides the client with a professional service and a quality product. However, The Vivah Story team are limited by factors not within their control, such as pre-arranged time schedules and/or non-amiable behavior by the client, and obstruction at critical moments by 3rd parties such as guests. The Client agrees to accept the technical results of these limitations imposed on The Vivah Story crew members. Due to the large number of people attending a wedding, we cannot be held responsible for certain individuals not appearing in photographs or in videos.

4.   Coverage- The Vivah Story agree to capture your event as per the Order Conformation, however failure to provide accurate schedule of events or adequate notice the vivah story cannot be held responsible for the following:
•          Any last minute changes imposed
•          The venue's restrictions regarding filming in certain areas
•          Weather affecting filming conditions
•          Sound distortion due to children and others
The Vivah Story cannot guarantee to capture any specific item of footage although we do endeavor to capture every moment comprehensively. Clients must accept the crewmember's direction regarding filming and what is captured shall be accepted.

5.   The Vivah Story take the almost care with respect to transportation, processing and back-up of the photos and videos. However, in the unlikely event that photos and videos have been lost, stolen, or destroyed, liability is limited to the return of all payments received for that event. (NOTE: The Vivah Story state categorically that there is no history of The Vivah Story not handing over the final product.)

6.   The Vivah Story presents all photographs to Client for selection  the photographs for Photo Album within two week after completion of the final event.
7.   Post production - Most projects usually take 2-3 months to complete after receiving the selected photographs for Photo Album. All information needs to be provided and the payment schedule must be up to date in order for work to commence.
8.     Travel Cost – Outstation Travel & Stay charges borne by client


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